Conoscenza di base
In-app tooltips and links with Support Center
The tooltips of specific features in IDEA StatiCa products display hyperlinks to Support Center articles. This is a reaction to frequently asked questions about how the features work and where their limits are.
Feature tooltips provide direct access to Support Center articles right from the desktop application, resulting in finding quicker answers and reducing the need for contacting technical support.
Users can support and educate themselves immediately regarding frequently asked topics. The tooltip stays displayed on mouseover on the tooltip itself, not just the icon.
This reduces the time necessary for users to self-help when they are uncertain about how the features work. The hyperlinks are maintained to give the user the best possible information from the knowledge base article library.
Released in IDEA StatiCa version 24.0.