Error message – Cached credentials need auth

This article is also available in:

If you got this error message, your credentials for the license activation in your system cash are most probably damaged. 

You can solve this issue quickly by deleting the Shafer folder located in C:\Users\%USERNAME%\AppData\Roaming\IDEA_RS

When you delete the folder, you can try to sign in again. 

Give us feedback. Was this article useful?

Related articles

Become a certified connection design professional

Ready to master analysis, design, and code-check skills of various steel connections for everyday engineering practice? Our online course can help you

Try idea statica for free

Download a free trial version of IDEA StatiCa